Terms & Conditions
Weddings
The Contract
The Contract for a short-term holiday rental will be between Parncaott House (referred to as “Parnacott House or We”) and the person making the booking and all members of the party who are part of the booking (referred to as “the Customer, or Your or You”) in the following booking conditions. UK Law will govern the Contract. The contract of hire is not effective until We have processed the deposit. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of booking and prior to arrival We must be provided with a list containing the names, ages, Postcodes and contact details of all guests.
Payment
Bookings are CONFIRMED on receipt of the agreed deposit. The deposit must be paid within 3 days of booking being placed.
The balance of the booking will be due for payment at the agreed time.
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Every Wedding Booking is made on an individual basis.
Cancellations
1) If your booking has to be cancelled because Parnacott House is put under Government Restrictions and has to close and the period of closure covers Your booking You will be refunded in full.
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2) In the event that Your given address is put into Local/Regional Lockdown, rendering You unable to travel, and the period of restriction covers Your booking You will be refunded in full.
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3) If your booking has to be cancelled because Parnacott House has to close through Force Majeure, meaning any of the following circumstances which may hinder or prevent the performance by us of the Contract, including but not limited to: (a) acts of God, flood, drought, earthquake or other natural disaster; (b) epidemic or pandemic; (c) terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (d) nuclear, chemical or biological contamination or sonic boom; (e) any law or any action taken by a government or public authority, including without limitation imposing a restriction, prohibition, or failing to grant a necessary licence or consent; (f) collapse of buildings, fire, explosion or accident; (g) non-performance by our suppliers or contractors; and (i) failure of utility service, and the period of closure covers your booking. You will be refunded in full.
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4) Customer inability (or the inability of any, some or all of Your intended party) or disinclination to travel to and stay at Parnacott House for any reason.
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This includes – but is not limited to – illness (including Covid), a requirement or recommendation to self-isolate or quarantine, shielding, a call to jury duty, military service, incarceration, change in personal or work circumstances, family emergencies, travel delays, vehicle breakdown, and delays with public transport. These remain at Your risk and do not give rise to a right to cancel or to receive a refund unless We re-let the property, other than according to the sliding scale below. You are strongly recommended to take out UK travel insurance to cover these eventualities. If you choose not to take out UK travel insurance, then you accept responsibility for any loss that you may incur due to your cancellation.
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5) Cancellations must be notified to Parnacott House by phone and email and once received in writing we will confirm the cancellation request.
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6) Every request for a cancellation will be given due consideration but any refund is entirely at our discretion.
*In order to ensure speedy receipt, and thereby processing, of cancellations, Parnacott House recommends that the customer sends written notification by email requesting confirmation of receipt of cancellation. The effective date of cancellation is when written notification is received by Parnacott House. Should any refund be made it will be with the Booker within 14 days.
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It is the responsibility of the Customer to acquire suitable travel insurance for themselves and their party to cover the booking.
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Parnacott House strongly recommends that the Customer acquires suitable insurance to cover circumstances beyond the Customers’ control such as, but not limited to, jury duty, incarceration, change in personal or work circumstances, military service, illness – including Covid and shielding, family emergencies and travel delays.
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Covid is also now a known risk and it is possible for you to insure your holiday against it. This can include the customer or any of the party having Covid, the customer or any of the party having to isolate or quarantine, or you wishing to shield any Members of the party.
Third Party Suppliers
(CHEFS, ETC)
1) If you want to use the services of a third-party supplier whilst staying at Parnacott House you must ask and receive written permission to do so. This may be for a chef, beauty treatments, (Parnacott House has a pre-authorised list of private chefs and beauty treatments), bouncy castle hire, magicians, swimming teachers, baby-sitters etc.
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2) Parnacott House would need to see the third-party supplier’s public liability insurance, and any other related/required certification. Parnacott House will then seek approval from Parnacott House's insurers to allow the third-party activity to take place.
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3) If all insurances and certification are satisfactory to Parnacott House and our insurers, permission to invite these suppliers to Parnacott House will not be unreasonably withheld.
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4) Parnacott House does not accept liability for the activities of these third-party suppliers. If you bring a third-party supplier to Parnacott House without consent, we reserve the right to ask them to leave.
Arrival & Departure
Arrival time by prior agreement.
The agreement to stay in the property during and after the wedding does not create the relationship of Landlord and Tenant between the parties.
You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Wedding Period.
Number Of Persons Using The Property
Under no circumstances may more than the maximum number of persons stated on the web site occupy the property. We reserve the right to refuse admittance if this condition is not observed.
Any persons other than members of your party must not use the facilities at Parnacott House unless explicit permission is given.
If you wish to invite additional visitors to visit you in the house during your Stay, please ask us. We will try to accommodate this, but we need to comply with the maximum site occupancy limits, our insurance cover and consider our other guests.
Supervision
There must be at least one capable and responsible adult over the age of 18 in every party staying at Parnacott House.
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You are responsible for the full active physical supervision of all members or your party under the age of 18 at all times.
This is particularly important around the gardens, in the games room and in the surrounding fields which have natural countryside hazards, such as fences as well as livestock.
Although Parnacott House is a peaceful site, we do have large vehicles visiting and working on the site (such as bin lorries, farm vehicles and delivery trucks). Bicycles, scooters and ride-ons must not be stored or used in the house in any circumstances.
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Parties NOT supervising their children responsibly may be asked to put appropriate arrangements in place or to leave the relevant facility.
Electric Vehicle Charging Policy
*Any reference to “Property” in this policy is a reference to the Property including any garden, grounds, outbuildings, garages or communal spaces.
*Any reference to “Property” in this policy is a reference to the Property including any garden, grounds, outbuildings, garages or communal spaces.
What is an Electric Vehicle?
For the purpose of this policy an EV is any vehicle that uses electric motors, either fully or partially, to drive its wheels. It will derive some or all its power from rechargeable batteries which requires connection to the electricity grid (plug-in). This includes fully chargeable and plug-in hybrid cars, motorbikes, buggies, scooters, mopeds, bicycles, utility vehicles and tracked vehicles.
Who does this policy apply to?
This policy applies to all members of the Booking Party.
Domestic charges are not permitted at the Property
Most EVs are supplied with a domestic charger, commonly known as a ‘granny charger’ or a ‘trickle charger’. These cables recharge the EV using a domestic power source via a 3-pin wall socket.
Domestic chargers are not suitable for use in the Property and will create a fire hazard. The use of domestic chargers is strictly forbidden.
We retain the right to carry out reasonable inspection, on a without notice basis, to ensure that granny chargers are not in use in the Property.
You are solely liable for any damage or loss suffered by us as a result of your unauthorized use of domestic chargers.
Dog's & Pets
It is necessary that guests bringing dog(s) agree to these conditions.
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We allow up to 3 dogs, other kinds of pets will have to be discussed and agreed to by the owners at Parncaott.
Dogs have to be booked in and paid for in cash at the end of your stay. (£35 per dog, per stay entered).
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Additional Terms and Conditions for guests bringing their dog(s).
They must not chase any livestock or wildlife. You must obey the Countryside Code and keep your dog(s) under close control at all times for their own safety as well as for the benefit of other dog owners and livestock.
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Please be aware there may be animals in our fields, and only take dogs into fields with animal whilst on a lead.
Please also make sure you close any gates behind you.
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Poop patrol! When taking your dog(s) for a walk anywhere on the property, please pick up after them including in our fields. Also remember to take bags with you to the beach and on walks.
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When you bring a muddy dog back from a walk, please clean them off using the outside tap.
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Your dog(s) must not be left alone with free run of the property. If you have a puppy please take extra care. They will chew the furniture or soft furnishings and we can’t always repair things, if said damage item has to be replaced, the full cost will be at your expense.
We provide a guide of dog friendly pubs and restaurants and places to visit so that your dog can remain with you.
Dogs are not allowed in the bedrooms, but are allowed on the sofas provided that you use the throws provided and keep the dog from contact with the soft furnishings. We can provide a stair gate in the house which will help control where the dog(s) can wander.
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Please thoroughly clean the house, including dog hair from rugs, before you leave; if properties require additional cleaning or dogs have been in the bedrooms, or an uncovered sofa, we will charge a £70 fee to cover the cost.
Internet
Although Parncaott is hidden away in the deep countryside, we have the ability to provide you with free WIFI via Air band. Unfortunately it can't provide London speeds needed for no latency gaming, but it's good enough to view entertainment and your internet needs.
Damages & Breakages
You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. If damage occurs to the Property as a result of the actions of Guests during the stay, where the extent of that damage is so severe that the Owner must (in their sole opinion) cancel and/or refund subsequent bookings, the Owner may bring a claim against you for any loss arising as a result, including the cost of refunding other guests affected by cancelled Bookings and any additional administrative fees incurred in respect of the same.
Care Of The Property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in a reasonable clean and tidy condition at the end of the rental period.
You must NOT use the properties for any dangerous, offensive, noxious, noisy, illegal or immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties.
Smoking is NOT allowed inside any part of the House. Any damages will have to be paid for in full within seven days of notification. (We recommend that you have insurance in place to cover this.)
Right Of Entry
We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
Complaints
Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.
Liability
Parnacott House, its employees and representatives shall not be liable to you or your party for loss or damage to property howsoever arising. You must take all necessary steps to safeguard yourselves and your property.
Whats NOT Allowed At Parnacott House
1) Electric Vehicle charging is not included in the price. As it is not metered we ask you to give us an estimate before you leave off the electricity used. We will provide an invoice/receipt for you.
3)Whilst reasonable numbers of visiting guests are allowed, additional overnight guests are not. The House occupancy limits are clear on the website. This could invalidate our insurance.
3)Whilst reasonable numbers of visiting guests are allowed, additional overnight guests are not. The House occupancy limits are clear on the website. This could invalidate our insurance.
4) Guests who invite visitors who have dogs, must check with us first. Any visiting dogs must abide by our Doggy Code of Conduct
6) Under no circumstances are you to bring electrical appliances to Parnacott House, other than laptops and phone chargers, without explicit written permission. This includes air conditioning units. Guest appliances have not been PAT tested and could invalidate our insurance. We will levy a charge if we find they have been operating without consent.
6) Under no circumstances are you to bring electrical appliances to Parnacott House, other than laptops and phone chargers, without explicit written permission. This includes air conditioning units. Guest appliances have not been PAT tested and could invalidate our insurance. We will levy a charge if we find they have been operating without consent.